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Warranty

Why Our 2-Year Warranty is the best at Bespoke Builds

We at Bespoke Builds Computers are proud to deliver a premium-quality gaming PC you can trust. Our users' peace of mind is secured as all our products carry a 2-year warranty with comprehensive coverage for PARTS AND LABOR.

Warranty Coverage

Parts: Free replacement of defective components due to manufacturing issues.
Labor: Complimentary repair services for covered issues.

Conditions Of Warranty

To qualify for warranty coverage, the following conditions must be met:
  • The product must be used under normal operating conditions.
  • Proof of purchase, such as a RECEIPT OR INVOICE, must be provided.

Exclusions From Warranty

The warranty does not cover the following:
  • Physical damage caused by mishandling, accidents, or improper use.
  • Damage resulting from power surges, liquid spills, or environmental factors.
  • Issues arising from unauthorized repairs, overclocking, or third-party modifications.

How To File A Warranty Claim

If you encounter an issue covered under warranty, follow these steps:

For A Warranty Claim

The customer is responsible for shipping the PC back to us. Once the repair is complete, Bespoke Builds Computers will ship it back to the customer free of charge. 

Contact Us

  • Email: info@bespokebuilds.ca 
  • Phone: 437-997-5676

Resolution

We will repair or replace defective parts free of charge once issue is verified.

Limitation Of Liability

The liability of Bespoke Builds. INC in any warranty shall be limited to repairing or replacing defective parts. We are not liable for any incidental or consequential damages.

Customer Support

Our team is dedicated to ensuring you have the best gaming experience possible. If you have questions or concerns, don't hesitate to contact us.

Thank you for choosing Bespoke Builds Computers — your ultimate partner in gaming excellence!